Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

Voice-over-IP (VoIP) networks differ from conventional telephone networks in that voice quality on VoIP is affected by a wider variety of network impairments and can vary from call to call and over ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

TheOneSpy, a leading monitoring software technology, introduced a call recording feature for all business WhatsApp communities. SALEM, MA, USA, April 24, 2024 ...

There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

This type of monitoring is proactive, simple, and affordable -- suitable for private networks or cloud environments. Since last I wrote about Fluke Networks' TruView Live cloud-based real-time ...

The first fundamental requirement of any VoIP analysis and troubleshooting tool is that it report accurate information while monitoring a network. The four basic measurements — voice quality, latency, ...

Voice over Internet Protocol (VoIP) call quality is going down the tubes, or so says a recent study by Brix Networks, which found that one out of every five VoIP calls is of unacceptable quality. "It ...